Millboard is recognised as the market leader in moulded decking that perfectly replicates the look of natural timber. Our superior decking creates outdoor spaces that people love, encouraging them to live life outside.
Based in Coventry, with production in Warwickshire, we employ more than 100 people and are proud to design and manufacture in Great Britain. Millboard decking is manufactured from a unique polyurethane resin blend and offers a unique alternative to timber and conventional composite decking. Since the product was first launched in 2007, our product innovation has underpinned rapid expansion and, through our commitment to continual improvement, we are achieving widespread industry recognition.
Our vision is to be the market leader through production innovation, performance and service. Fundamental to this is our values which focus on honesty and integrity, continuous improvement, and service and communication.
In 2015, Millboard was placed within the Top 1000 Companies to Inspire Britain, at the London Stock Exchange Awards. In addition to this, we have for two years in a row been placed in the top 50 fastest-growing companies in Coventry and Warwickshire, based on three-year growth rates. Despite our growth and success, we remain committed to maintaining an inspiring and dynamic working culture that is inclusive and open for the whole team. Millboard creates an environment where staff members are not taken for granted, and all employees are rewarded and encouraged to be the best that they can be. Everyone is encouraged to share their views and their passion for their work, in order to contribute to our ongoing improvement and development.
Millboard has an exciting and challenging opportunity for a Client Relations Specialist who will primarily be responsible for processing all customer concerns, complaints and warranty claims that are received to the business. The individual will ensure that these are handled in a professional yet robust manner whilst securing a satisfactory resolution where possible for both the business and the customer.
The competencies listed are appropriate to the Client Relations Specialist and are an illustration of the qualities that the Company requires.
NO AGENCIES PLEASE
Note to applicants – Once we have received your completed application, this will be reviewed against set criteria for the role. Due to the volume of applications received, if you do not hear back after 2 weeks please assume on this occasion that unfortunately you have been unsuccessful.